Faqs

  • About SmartEnergy
    Who is SmartEnergy?

    SmartEnergy is an independent electricity supplier committed to providing customers with 100% renewable energy, affordable rates, and excellent customer service. Due to the deregulation of energy markets, SmartEnergy can purchase renewable energy credits (RECs) while seeking to provide real value to our customers. Our renewable resources include solar, wind, hydroelectric, and geothermal energy, making us a cleaner option for both your home and our planet.

    Is SmartEnergy a utility company?

    No, SmartEnergy is not a utility company. We are an independent electric supplier.

    Where does SmartEnergy offer service?

    SmartEnergy is currently licensed to supply electricity in Ohio, Delaware, Pennsylvania, Massachusetts, New Jersey, New Hampshire, Illinois, Maryland, Rhode Island, Texas, Maine, New York, and Washington D.C. with plans to expand service into other deregulated natural gas and electric markets.

    Where does SmartEnergy purchase its power?

    Through careful daily evaluation of energy market prices, SmartEnergy purchases electricity along with Renewable Energy Credits (RECs). We then supply the electricity to your local utility company who delivers it to your home.

    Can you notify me when your services are available in my state?

    Yes. Call or email us to be added to our service list and we’ll notify you once SmartEnergy services become available in your area.

    Is my personal information secure on the SmartEnergy website?

    Yes, your personal information will not be shared with other third parties without your permission. In addition, SmartEnergy cannot guarantee that information sent via email over the internet is secure and will not be intercepted by third parties.”